Inside Sales

Role Title

Role: Inside Sales Representative (ISR)
Location: 5 days a week - London, White City
Salary: £60k OTE (uncapped commission)

Responsibilities

• Call merchants from a provided lead pool from marketing leads and demo Flatpay solutions over the phone and close contracts

• Build and maintain your own pipeline, including generating referrals

• Present tailored solutions that address specific merchant needs

• Maintain accurate and up-to-date records in the CRM system

• Uphold ethical selling standards and champion customer satisfaction

• Provide feedback and insights to SDRs, marketing and product teams to strengthen go-to-market execution

Skills & Attributes

• Highly motivated with a proven ability to identify opportunities and close sales

• Excellent communication, negotiation and objection-handling skills

• Resilient, self-starting and driven by commission and results

• Organised and structured in managing daily tasks

• Comfortable working independently while collaborating with SDRs and operations teams

Background & Requirements

• Experience in end-to-end sales (likely phone-based) with proven quota attainment
• Experience selling to SME owners
• Comfortable working in a commission-based role
• No specific payments industry experience required
• Fluent in English
• Right to work in the UK (unfortunately we can't offer visa sponsorship right now) 

Our Values 
At Flatpay, how we work matters as much as what we achieve. 
Happy Humans – We bring energy to our work and create teams people enjoy being part of. 

No Assholes – We perform at a high level while treating colleagues and customers with respect. 

It’s Our Business, Own It – Everyone takes responsibility and manages their work like it’s their own business.
 
Start With No – We challenge ideas, think commercially and focus on what truly creates value. 

Sky-High Ambitions – We set bold goals and expect people to keep raising the bar. 

The Best Argument Wins – Titles don’t decide outcomes. We debate openly to reach the best decisions.

Hiring Process 

1. Application Review– Our Talent Team reviews your CV to assess experience and potential fit.
2. AI Screening –complete a short AI assisted assessment to show case your communication and sales potential (every assessments listened to by a real person)
3. Assessment Day–joinus at our White City office for an on-site assessment day to meet the team.
4. Offer– Successful candidates receive a fast-turnaround offer, with onboarding dates available monthly.