Responsibilities:

• Conduct outbound cold calls to merchants to spark interest in Flatpay
• Qualify leads and book on-site meetings for Sales Managers
• Maintain clean, accurate data in the CRM; log activities and outcomes meticulously
• Iterate on outreach scripts and tactics based on results and coaching
• Provide feedback on merchant responses, competitor insights and pitch success

• High energy, persistence and positive attitude toward cold outreach
• Strong verbal and written persuasion skills and quick rapport building
• Metrics-driven mindset and comfort working toward daily/weekly targets
• Receptive to feedback and eager to learn sales best practices
• Ability to multitask, manage time effectively and stay organised in a fast-paced environment

At Flatpay, how we work matters as much as what we achieve.

• Happy Humans – We bring energy to our work and create teams people enjoy being part of.

• No Assholes – We perform at a high level while treating colleagues and customers with respect.

• It’s Our Business, Own It – Everyone takes responsibility and manages their work like it’s their own business.

• Start With No – We challenge ideas, think commercially and focus on what truly creates value.

• Sky-High Ambitions – We set bold goals and expect people to keep raising the bar.

• The Best Argument Wins – Titles don’t decide outcomes. We debate openly to reach the best decisions.

• No previous telesales experience required
• 1-2 years of customer facing roles preferred (e.g customer support, retail, restaurants, telesales)
• Fluent in English
• Right to work in the UK (unfortunately we can’t offer visa sponsorship right now)

Candidate Journey

• Application Review– Our Talent Team reviews your CV to assess experience and potential fit.

• AI Screening –complete a short AI assisted assessment to show case your communication and sales potential (every assessment is listened to by a real person)

• Assessment Day– join us at our White City office for an on-site assessment day to meet the team.

• Offer– Successful candidates receive a fast-turnaround offer, with onboarding dates available monthly.