Technical & Integration Specialist

Permanent employee, Full-time · Milan, Copenhagen
35,000 - 40,000 € per year
About the job
We are looking for a technically minded individual to serve as the vital link between our Tech department and the organization in Italy. This role demands a structured approach, the ability to maintain calm in a fast-paced environment, and the skill to balance and prioritize tasks based on urgency and impact.
As the go-to technical point of contact in our Italian office, one of your main tasks will be troubleshooting and debugging issues at first hand. You will be backed by our group Tech department in Denmark, ensuring you have strong support while handling local operations.
You will also act as the voice of Tech in Italy, translating complex technical matters into clear and accessible language for colleagues across departments. You will also play a key role in onboarding, training, and cross-functional collaboration to ensure a seamless technical experience across the organization.

Experience in the payments industry is not a requirement - we value humility and a strong willingness to learn.

We request to attach your CV in English.
What you'll do
  • Provide third-level technical support for escalated issues.
  • Facilitate communication and deliver training of first and second level support.
  • Validate and verify potential bugs to ensure continuous improvement in Tech.
  • Oversee the technical onboarding of colleagues across the organization.
  • Maintain a deep understanding of payment flows and underlying processes.
Main tools:
  • TablePlus (Database tool)
  • Bruno (API-client)
  • Visual Studio Code (VS Code)
  • Microsoft 365
Who you are
  • Ability to identify, verify, and escalate technical issues.
  • Familiarity with bug validation and root cause analysis.
  • Strong written and verbal communication skills in English.
  • Naturally curious about systems, platforms, and technical processes
About us

Welcome to Flatpay!

Flatpay is not just another payment solution; we are dedicated to innovating the market for payment solutions and financial services in the SME segment with our customer-centric and transparent services. 

Flatpay is more than just work. We believe in fostering a vibrant and fun work culture where our ambitious colleagues can thrive. Our goal? To create the next unicorn straight out of Denmark. As part of our team, you will be one of +800 passionate colleagues dedicated to making a difference in the financial world.

What sets Flatpay apart is our dedication. We continuously strive to stay ahead of the curve, adapting our solutions to meet our client's evolving needs. 


Let's shape the future of 7 million European merchants together!

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